Privacy policy

At Despertar Profesional, we deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or participating in our programs. By using our services, you consent to the practices described below.

1. General Information

Despertar Profesional operates this website to provide educational and spiritual development services for entrepreneurs. The protection of your personal information is one of our core values. We collect only the data necessary to deliver our services effectively and securely.

For any inquiries regarding this Privacy Policy, please contact us at support@despertarpro.com.

2. Information We Collect

We collect personal information directly from you when you register for our courses, subscribe to newsletters, or contact us through forms. This may include:

  • Name and contact details (email address, phone number)

  • Billing and payment information

  • Communication preferences

  • Voluntary responses to surveys or feedback forms

We may also collect non-personal data automatically, such as browser type, language settings, and access times, to improve website functionality and user experience.

3. Use of Collected Information

The information you provide is used for the following purposes:

  • To manage course registrations and communications

  • To personalize user experience and improve our content

  • To send updates, newsletters, or special offers related to Despertar Profesional

  • To process payments securely and issue receipts

  • To comply with legal obligations and administrative requirements

We ensure that all collected data is processed lawfully, fairly, and transparently.

4. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes outlined above or to meet legal requirements. Once the retention period expires, your information is securely deleted or anonymized.

5. Data Protection and Security

Despertar Profesional implements advanced security measures to protect your personal data from unauthorized access, alteration, or disclosure. We use encrypted connections, secure servers, and limited access protocols to ensure confidentiality.

However, no online transmission can be guaranteed 100% secure. While we do our best to safeguard your data, users share information at their own discretion and risk.

6. Third-Party Disclosure

We do not sell, rent, or trade personal information to third parties. In limited cases, we may share data with trusted service providers who assist in operating our website, managing communications, or processing payments—strictly under confidentiality agreements.

We may also disclose information when required by law or in response to legal requests from public authorities.

7. GDPR Compliance

Despertar Profesional fully complies with the General Data Protection Regulation (GDPR) of the European Union. Under GDPR, you have the following rights:

  • The right to access and receive a copy of your personal data.

  • The right to request correction of inaccurate or incomplete information.

  • The right to request deletion (“right to be forgotten”) of your data.

  • The right to restrict or object to data processing.

  • The right to data portability, allowing you to obtain your information in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us at support@despertarpro.com. We will respond to your request promptly and in accordance with applicable regulations.

8. Confidentiality Policy

All personal data shared with Despertar Profesional is treated with the highest degree of confidentiality. Our team members and partners are required to maintain discretion regarding any personal or professional details disclosed during the course of interaction.

We recognize that our clients often engage in deep personal reflection as part of their learning experience. Therefore, we uphold strict confidentiality not only in data management but also in all course communications, mentorship sessions, and group activities.

9. Cookie Policy

Our website uses cookies to enhance user experience and analyze traffic. Cookies are small text files stored on your device that help us recognize returning visitors and tailor content accordingly.

We use the following types of cookies:

  • Essential cookies – Required for website functionality and security.

  • Performance cookies – Help us understand user behavior and improve our content.

  • Preference cookies – Remember your language and display settings.

  • Analytics cookies – Allow us to collect anonymous statistics on website usage.

You may choose to disable cookies through your browser settings, but some features of the website may not function properly as a result.

10. Policy Updates

We may update this Privacy Policy periodically to reflect new regulations, technological developments, or service changes. The date of the last update will always be displayed at the bottom of this page. Continued use of our website after such updates indicates your acceptance of the revised policy.

11. Contact Information

For all privacy-related inquiries, corrections, or data access requests, please contact:
support@despertarpro.com